Thanks for all your help with Charli and being so patient with us (mostly me!) as we transition to this new style of training. I found your advice really helpful, and we both saw the wisdom in it. We’re both really excited about moving forward with this. As an aside, Charli certainly looked happier than she’s ever been in a training class – she even seemed to be enjoying herself and that’s a big relief for everyone.

Jenn, Andy and Charli, 4 year old Lab/Shepherd X